Shipping Details


Standard (DHL)                                                                                                  €5
Free standard                                                                                 Orders > €100

Standard (DHL) .                                                                                                €7
Free standard                                                                                   Orders > €100

REST OF WORLD                                                                                           €12

After dispatch, you will receive a dispatch confirmation with a tracking link for your parcel to receive up to date information about your shipment.

Estimated delivery times are following (working days):

Germany | 1-3 days.

EU | 1-3 days (Up to 7 days to remote areas*).

North America | Up to 3 days (Up to 7 days to remote areas*).

Asia | Up to 4 days (Up to 7 days to remote areas*).

Australia + New Zealand | Up to 5 days  (Up to 8 days to remote areas*).

South America + Central America | Up to 5 days (Up to 10 days to remote areas*).

Africa | Up to 7 days (Up to 14 days to remote areas*).

Russia and China | Varies greatly depending on local customs. Our experience is 10-14 days but sometimes faster and sometimes slower. 

*For a full list of remote areas, please see DHL Remote areas.

If you suspect that your parcel is being delayed, please send us an e-mail at

Please note that we are not able to form a formal complaint to DHL until the parcel is 3 or more weeks delayed and / or tracking hasn't been updated for 6 days. 

If a parcel has been lost, DHL / Deutsche Post own the right to allow 3 months from complaint date before a refund is being made while conducting the investigation.